Leaders - Orange
Equal Doesn't Mean the Same
For years, we have been working to ensure accessibility and a friendly environment for people with disabilities, collaborating with patients’ advocacy organizations and the Equal Treatment Foundation. We have been the signatory of the Diversity Charter since 2020.
Yes for Health – "work environment"
The key focus of our "Yes for Health” Program is building a friendly and accessible work environment, especially for employees with disabilities. Ahead of its launch, we conducted a survey to identify employees’ needs and launched several initiatives based on the findings.
As part of the employee wellness program, employees with disabilities can access, among other things: financial support, medical and legal consultations, an adaptive physical activity program. The program is constantly evolving, currently being double tested to fit the hybrid work model. Another important component is educational activities aimed at raising awareness of the needs of people with disabilities, especially among team leaders.
Currently, approximately 2% of Orange Polska employees have declared a disability. Last year, the program indicator reached only 0.8%.
Orange Without Barriers – "customer"
We are one of the few companies to proactively address digital inclusion, which is why Orange meets the needs of customers with disabilities. We work on eliminating barriers for seniors and people with disabilities.
In our points of sales we ensure, among other things:
- free access without architectural barriers.
- personalized customer consultations that also help with phone configuration.
- the ability to receive correspondence via enlarged font documents.
- the option of sending recorded information by MMS with sign language interpretation for Deaf clients. A sign language interpreter is also available at helpline.
Orange Warsaw Festival – a barrier-free festival – "society"
Music connects people. That's the idea that has guided us in organizing Orange Warsaw Festival – a meeting place for fans of live music from around the world. From the beginning, our goal was to ensure that everyone could come here, experience the festival for themselves, and fully enjoy it. We aim to break barriers wherever we can.
The festival offers special N-Category tickets for individuals with disabilities, allowing entry accompanied by a support person. On-site, there is a Priority Service Point staffed by trained personnel and volunteers, providing assistance and support. Accessibility is ensured through measures such as adapted transportation for wheelchairs, a "Kiss and Ride" zone, paved pathways, and ramps to facilitate movement. Additionally, platforms with induction loops and audio description services are available at the main stage to ensure an inclusive experience for all attendees.