Landscape - About this Report
Our 2023 report reached thousands of professionals across Europe and proved something important: accessibility transformation is measurable.
Now, with the June 28th, 2025, enforcement date behind us, we examine what that transformation looks like in the new accessibility reality.
The deadline that generated so much uncertainty and questions across boardrooms and design teams throughout Europe has arrived. As businesses navigated this transition, many discovered that clear guidelines remain elusive, best practices are still emerging, and we are all learning together what accessibility implementation truly means in practice.
This report represents the first comprehensive, business-focused analysis of European Accessibility Act implementation across Europe – not to evaluate, but to reflect together on where we are heading.
It's time to pause and ask: What approaches are proving effective? What challenges persist? How are organizations across different sectors and countries navigating this shared journey? Most importantly: where do we go from here?
This analysis was created by the Business Accessibility Forum team with substantive expertise from Widzialni (the Visibles) and reflects contributions from BAF member who shared their experiences openly — embodying the collaborative approach that drives meaningful progress in accessibility execution.
Join us in this journey. The window of opportunity is now. The business case is clear. This report is your roadmap.
What You'll Find in This Report
Chapter I: Landscape
Understanding where we are: the regulatory framework, implementation challenges, and collaborative solutions shaping Europe's accessibility future. From the EAA's ambitions to Poland's pioneering Trialogue model, we map the terrain all businesses must navigate.
Chapter II: Progress
Hard numbers from our two-year study tracking accessibility transformation across banking, e-commerce, and telecommunications. See how Poland compares to Europe, which sectors are leading, and what separates organizations achieving 80%+ compliance from those still struggling.
Chapter III: Voices
The heart of this report: Exclusive interviews with leaders defining accessibility policy and practice across Europe. From EU institutions to international organizations (IAAP, EDF, ILO, Zero Project, CCIA, EIDD), and business pioneers (Orange, Microsoft, Allegro) these conversations reveal what's working, what's challenging, and where European accessibility is heading. These are the voices shaping our shared future.
Chapter IV: Leaders
Real implementation stories from BAF members and accessibility champions. See how leading organizations are translating requirements into practice: the tools they use, frameworks they've built, cultural shifts they've achieved, and lessons they've learned. From AI solutions to banking sector plain language ecosystems: inspiration you can apply.
Chapter V: Community
How to join Europe's leading cross-sector accessibility platform and connect with organizations transforming accessibility from obligation into opportunity.