A Word from BAF
The EAA is now in force. But what does accessibility transformation actually look like in practice?
We tracked progress from 2023 to 2025 across banking, e-commerce, and telecom and spoke with leaders from EU institutions to business pioneers, and mapped what works.
The good news: accessibility is rising. Our data shows real, measurable progress. Business is moving, and the EAA is accelerating change.
At the heart of this report are conversations with those shaping accessibility across Europe, and stories from organisations leading the way.
We are all still learning. Accessibility reaches every department, and the conversation is far from over. This report is our contribution to keeping it going.
Dr. Karolina Mendecka
Director, Business Accessibility Forum
Media partnership
xyz.pl - an independent news outlet with an economic focus, going beyond business and market topics. It also publishes content related to new technologies, politics, sports, and culture.
It is not limited to a domestic perspective. Cooperation with correspondents and experts around the world enables the delivery of broad, international context for the most important events.
The platform operates on a subscription-based model, prioritizing reliability, in-depth analysis, and responsible journalism. At the same time, it consistently develops the digital accessibility of its products to ensure that high-quality information is available to the widest possible audience.
Report authors
Download Report in PDF format
